This module with help you understand social media landscape, choose the right social media channel for you, and make an impactful content strategy base on you social media marketing objective, and how to optimize social media as customer service channel
Course Core Competencies
Decision Making, Strategic Perspective
At the end of this course, participants will be able to…
Who should take this course? Who should not?
What participants will need to know or do before joining this course?
Understanding Social Media
Social Media as Customer Care
Mapping Your Audience
Social Media Content Marketing Best Practice and measurement
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Industry Expertise : Food Products, Beverages & Tobacco
Trainer Skills : Digital Marketing, Management, Marketing Strategy, Public Relations, Public Speaking, Social Media